At IZ Emporium, we take great satisfaction in offering top-notch factory stitching for all our garments. Our costumes are made to resemble the posters accurately. Please be aware that some components businesses utilize for advertising may not be included in the packaging, resulting in a bit of variation in the length, cut, style, or number of decorations. Dresses made of transparent materials like chiffon or net will be given with linings, and dresses seen in the photographs without sleeves will come with sleeves. IZ Emporium now offers fully customized stitching for our customers and our basic factory stitching. With this choice, you can find a suit that fits your personality perfectly. The steps are straightforward: choose any size and include your exact size measurements in the "Additional Note" area on the checkout page, or email [email protected] with your dimensions. We will stitch your dress to your specified size dimensions rather than the chosen size to guarantee a flawless fit.
We take pleasure in on-time product delivery and want to make sure you enjoy your time buying with us. While all items in our bridal part will be sent to you within three to four weeks, all items displayed in our brand sector will be delivered within 12 to 14 working days.
While we try our best to give accurate delivery estimates, please be aware that unforeseen events outside our control may occasionally occur and result in brief delays. In such circumstances, we will make every effort to keep you updated on the status of your order.
While we carefully handle and fulfill your order with the highest care and attention to detail, we sincerely appreciate your understanding and patience. Please don't hesitate to contact us with any questions or issues about your order; we'll be pleased to help.
Return & Exchange
What items can be returned?
We accept returns for all readymade items, and for all unstitched dress or semi-stitched items. These items are eligible for both refund and exchange.
What items are not eligible for return?
All Custom Stitch items or Dress Material purchased with stitching are not returnable for Refund or Exchange. Such Items are eligible for free alterations only.
How to return an unsuitable item?
You can contact Customer Service at +44 7577 762835 or [email protected] to confirm that your product is eligible for return.
Each of our items is meticulously designed with the most outstanding quality standards in mind. We advise handling your product delicately and adhering to the below-listed care instructions to keep it in mint condition: Handle carefully. Only dry clean. Adhering to these maintenance guidelines can make your product last longer and look its best.
Please take note of the following crucial information regarding IZ Emporium's products:
We at IZ Emporium would like to draw your attention to the following crucial information regarding our products: Due to high delivery costs depending on size, all fanciful designer garments will come with special packaging but without boxes. If you'd want a box sent with your outfit, there will be an additional fee. Most things are delicate and subject to a 5–10% variation possibility because they are hand-embroidered or adorned. You agree to the possibility of deviation from the offered photographs by placing an order on our website. Every attempt is made to keep the deviation to a minimum. Please be aware that a product's color may not exactly match the image on our website. This might be caused by how lighting changes during shooting or how colors are shown on digital media devices. Beading or sequences may occasionally move; this is not a flaw but rather a result of the nature of the art. Wearing certain items of clothes should be done with caution. Please remember that dry cleaning is suggested for all apparel items purchased from our website. Any claims for variation, beading/sequence displacement, or damage from washing or using a different method than recommended will not be covered by us. We at IZ Emporium are very proud of our offerings and work hard to give you the highest quality and service. While placing your order, please keep the details mentioned above in mind. If you have any questions or issues, feel free to contact us.
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