Shipping Policy

At IZ Emporium, we aim to deliver your purchases efficiently and securely. This shipping policy provides details about our processing and delivery timelines.

Shipping Locations

We offer shipping to the following regions:

United Kingdom
United States
Europe
Canada
Australia
Middle East

For locations not listed, please contact our customer support to explore shipping options.

Processing Time

Order Processing: Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons, processing times may be extended.
Custom or Semi-Custom Stitched Items: These items may require additional processing time, typically 12-21 business days.

Shipping Methods & Delivery Times

We offer the following shipping options:

Standard Shipping:
- United Kingdom: 12-21 business days
- United States: 12-21 business days
- Europe: 12-21 business days
- Canada & Australia: 12-21 business days
- Middle East: 12-21 business days
Express Shipping:
- Available at an additional cost. Delivery typically occurs within 7-10 business days for most regions.

Please note that delivery times are estimates and may vary depending on the destination and unforeseen circumstances such as customs delays and holidays.

Shipping Costs

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the order.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress. Please allow 24-48 hours for the tracking information to be updated.

Customs, Duties, and Taxes

Please be aware that international shipments may be subject to customs fees, import duties, and taxes, which are not included in the item price or shipping cost. These charges are the buyer’s responsibility.

Lost or Delayed Shipments

If your order is delayed or lost in transit, please contact our customer support team, and we will assist you in resolving the issue as promptly as possible.

Contact Us

For any questions or concerns regarding our shipping policy, please contact us at support@izemporium.com or via WhatsApp/phone at +44 7456 261486