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Privacy Policy

Introduction to Privacy Policy

Welcome to IZ Emporium Privacy Policy, your premier destination for the latest in Pakistani Clothes Online in the UK. At IZ Emporium, we are dedicated to offering an exclusive collection of Pakistani Dresses Online for every occasion, blending traditional elegance with contemporary style. We understand the importance of privacy in the digital age and are committed to protecting the personal information of our customers and visitors.

Uncover exclusive IZ Emporium fashion finds and styling tips in our Blog, then head to the Shop to bring them to life. For garment care guidance, visit Care Instructions, and if you have questions, explore our Help & Info section or reach out to Contact.
Craft your dream wardrobe with custom-stitched creations in the Shop. Discover more about our services and policies in Terms and Conditions and Refund and Returns Policy. For legal information and data privacy details, check out Legal & Privacy and Cookies Policy.
Explore our About section to learn about our values and commitment to quality. Read up on how to maintain your garments in Care Instructions, and for any inquiries, browse our Help & Info section or use the Contact form.

Our Commitment to Privacy: At IZ Emporium, we value the trust you place in us when you visit our website and shop with us. We take your privacy seriously and are committed to ensuring the confidentiality and security of your personal information. Our privacy policy is designed to inform you about the types of information we collect, how we use it, and the measures we take to protect it.

Scope of the Privacy Policy: This privacy policy applies to all information collected through our website, https://izemporium.com/, and any related services, sales, marketing, or events. It covers collecting, using, and disclosing personal information from our website users, including visitors, registered customers, and any other individuals who interact with our services.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms of this privacy policy. Please review this policy periodically, as we may update it occasionally to reflect changes in our practices or legal requirements.

At IZ Emporium, we are dedicated to meeting and exceeding our customers’ privacy expectations and ensuring a secure online shopping experience.

Use of Information

At IZ Emporium, we collect and use your personal information to provide and improve our services, ensuring a seamless and personalized shopping experience. Here’s how we utilize the information we gather:

  1. Order Processing:
    • To fulfil and manage your orders, payments, returns, and exchanges made through our website. This includes using your information to communicate with you regarding your order status, dispatch details, and any related customer service inquiries.
  1. Customer Service:
    • To provide customer support and manage inquiries or disputes. Your information helps us to respond more effectively to your customer service requests and support needs.
  1. Account Management:
    • For registration and managing your user account on our website. Your information assists us in maintaining your account, helping you keep track of your orders, and updating your preferences.
  1. Marketing Communications:
    • To inform you about new products, special offers, and services, including newsletters, marketing or promotional materials that may interest you. We may use your contact information to send these communications, subject to your consent, where the law requires.
  1. Personalization:
    • To personalize your shopping experience by presenting products and offers tailored to your preferences based on your past interactions with our website, your search history, and the items you’ve purchased.
  1. Feedback and Surveys:
    • To request feedback or survey participation to improve our products, services, and user experience. Your insights help us to make informed decisions about product development and enhancements.
  1. Security and Fraud Prevention:
    • To enhance the security of our website, prevent fraudulent transactions, monitor against theft, and protect against criminal activity. We use your information to improve our risk assessment and security protocols.
  1. Legal Compliance and Enforcement:
    • To comply with legal obligations, laws, and regulations applicable to our business. This includes using your information as necessary to enforce our terms and conditions, protect our rights, privacy, safety, or property, and respond to legal processes or requests from government authorities.
  1. Analytics and Improvement:
    • We analyze user behaviour and engagement to understand how users interact with our website and services. This helps us to improve our website’s functionality, product offerings, and overall user experience.

At IZ Emporium, we are committed to using your information responsibly and enhancing your experience with our brand. We ensure that our use of your data is by our privacy policy and applicable data protection laws.

Information Sharing and Disclosure

At IZ Emporium, we understand the importance of protecting your personal information and are committed to maintaining its confidentiality. However, there are specific circumstances under which we might share your information with third parties to provide you with our services or comply with legal obligations. Here are the scenarios in which information sharing might occur:

  1. Shipping Partners:
    • To ensure the delivery of your purchased items, we share necessary information (such as your name, shipping address, and contact details) with our shipping and logistics partners. This information is used solely to fulfil and deliver your orders efficiently.
  1. Payment Processors:
    • For processing payments, we collaborate with trusted payment processing partners. Your payment information is shared with these entities to facilitate transactions, verify payments, and manage refunds or chargebacks as needed.
  1. Service Providers:
    • We engage various service providers who perform functions on our behalf, such as web hosting, data analysis, marketing assistance, email delivery, and customer service. These third parties have access to personal information needed to perform their functions but are not permitted to use it for other purposes.
  1. Marketing and Advertising Partners:
    • With your consent, we may share limited information with our marketing and advertising partners to conduct targeted advertising and promotional campaigns that align with your interests and preferences.
  1. Legal Requirements and Law Enforcement:
    • We may disclose your information if required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  1. Business Transfers:
    • In the event of a merger, acquisition, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of the transaction. We will provide notice if your data is transferred and becomes subject to a different privacy policy.
  1. Aggregate and Non-Identifiable Data:
    • We may share aggregated, non-personally identifiable information with partners or for research purposes. This data does not contain personal information that can identify you or any other user.
  1. User Consent:
    • Apart from the scenarios mentioned above, we will inform you when your information might be shared with third parties, and you can choose to keep the information private.

At IZ Emporium, we are committed to ensuring that our third-party partners respect and maintain the confidentiality of your information and adhere to appropriate security measures. Our goal is to use and share your information responsibly, ensuring your privacy is protected while providing high-quality services.

Policy on Selling or Renting User Information

At IZ Emporium, we prioritize protecting our customers’ personal information. We firmly adhere to the principle of not selling or renting our users’ personal information to third parties for their marketing purposes without our users’ explicit consent. We value the trust you place in us and recognize that maintaining this trust requires us to be transparent and respectful in handling your personal information. Our commitment to protecting your privacy is a cornerstone of our privacy policy and practices.

Cookies and Tracking Technologies

Use of Cookies: Cookies are small data files placed on your device when you visit a website. IZ Emporium uses cookies to enhance and personalize your shopping experience by:

  • Remembering your preferences and login details.
  • Keeping track of items stored in your shopping cart.
  • Collecting information about how you navigate and interact with our website helps us make improvements and tailor our site to your needs.

Types of Cookies We Use:

  1. Essential Cookies: These are necessary for the website to function properly, enabling basic features like page navigation and access to secure website areas.
  2. Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously, which allows us to improve user experiences.
  3. Functionality Cookies: These cookies remember your choices, such as your language preference or the region you are in, and provide enhanced, more personal features.
  4. Advertising and Targeting Cookies: These cookies are used to deliver adverts that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Managing Cookies: You can control and manage cookies through your browser settings. Most browsers allow you to view, manage, delete, and block cookies from specific or all websites. However, please be aware that if you turn off cookies, some parts of our site may not function properly, and your user experience may be affected.

Other Tracking Technologies: Besides cookies, we may use web beacons, pixel tags, and other tracking technologies to collect information about your interactions with our email communications and website. These technologies help us monitor the effectiveness of our marketing campaigns and improve our website’s content and offerings.

At IZ Emporium, we are committed to using cookies and tracking technologies responsibly and in a way that enhances your experience with our brand. We ensure that we use these technologies by our privacy policy and applicable data protection laws.

Use of Cookies, Web Beacons, and Similar Technologies

IZ Emporium utilizes cookies, web beacons, and similar tracking technologies to enhance your online experience and understand how you interact with our website. These technologies play a crucial role in:

  1. Improving Website Functionality:
    • Cookies help you remember your preferences, such as language settings and items in your shopping cart, ensuring a smoother browsing experience.
  1. Analyzing User Behavior:
    • We use these technologies to gather data on how you navigate our site, the pages you visit, and the links you click. This information helps us identify trends, improve website design, and enhance content.
  1. Personalization:
    • Based on your browsing history and preferences, we can tailor the website content and advertisements to better suit your interests, making your shopping experience more relevant and engaging.
  1. Marketing and Advertising:
    • Cookies and web beacons enable us to show you targeted advertisements on our website or other platforms, measure the effectiveness of our advertising campaigns, and limit the number of times you see an ad.
  1. Security:
    • These technologies assist in security measures and help detect unusual and suspicious activities within our website.

Options for Users to Control Tracking Technologies

We believe in giving you control over your online privacy. Here are ways you can manage cookies and other tracking technologies:

  1. Browser Settings:
    • Most web browsers are set to accept cookies by default, but you can usually modify your browser settings to decline cookies or to alert you when cookies are being sent to your device.
  1. Cookie Consent Tools:
    • Some websites, including ours, may offer cookie consent tools that allow you to choose which cookies you accept or reject.
  1. Interest-Based Advertising Opt-Out:
    • For cookies used in targeted or behavioural advertising, you can opt out through specific third-party opt-out programs like the Digital Advertising Alliance’s Consumer Choice Page (www.aboutads.info/choices) or the Network Advertising Initiative’s Opt-Out Tool (www.networkadvertising.org/choices).
  1. Using Privacy Plugins or Browsers:
    • Consider using privacy-focused browser extensions that block tracking cookies or browsers that offer enhanced privacy modes.
  1. Clearing Cookies:
    • You can clear all cookies stored on your device. This is usually found in the privacy settings of your browser. Note that this might log you out of websites and reset your preferences.
  1. Do Not Track Signals:
    • Some browsers offer a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Note that not all websites may respond to these signals.

It’s important to understand that disabling cookies and tracking technologies may limit your use of certain features or functions on our website and other websites. We recommend considering your privacy preferences and adjusting your settings accordingly to balance your desired level of privacy with a seamless online experience.

Data Security

At IZ Emporium, we are committed to safeguarding the security of your personal information. We implement a variety of security measures and protocols to ensure that your data is protected against unauthorized access, disclosure, alteration, or destruction.

Measures to Protect User Information:

  1. Encryption: We use encryption technologies, such as Secure Socket Layer (SSL), to protect sensitive online information. This ensures that data like your credit card information is securely transmitted over the internet.
  2. Secure Servers: Personal information is stored on secure servers, accessible only to authorized personnel who must keep the information confidential.
  3. Regular Security Assessments: We conduct regular security assessments and audits to identify potential vulnerabilities and implement corrective measures to strengthen our security posture.
  4. Access Controls: Access to personal information is strictly limited to employees and contractors who need it to perform their job functions. Confidentiality obligations bind them and may be subject to disciplinary action, including termination, if they fail to meet them.
  5. Data Minimization: We adhere to the principle of data minimization, collecting only the information necessary for the purposes outlined in our privacy policy and retaining it only for as long as needed.

Security Protocols for Data Transmission and Storage:

  • Data Transmission: We employ industry-standard protocols for data transmission to ensure that data exchanged between your device and our servers is protected.
  • Data Storage: Information is stored using secure methods, and we take steps to protect data from unauthorized access during storage.

User Rights and Choices

We recognize and respect your rights regarding your personal information. At IZ Emporium, you have the following rights and choices:

  1. Access to Information: You have the right to request access to the personal information we hold about you.
  2. Correction and Update: You can request that we correct or update any inaccurate or incomplete information.
  3. Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions prescribed by law.
  4. Objection and Restriction: You may object to processing your personal information or ask us to restrict processing in certain circumstances.
  5. Data Portability: Where applicable, you can receive a copy of your data in a structured, commonly used, and machine-readable format.
  6. Consent Withdrawal: If we are processing your personal information based on your consent, you can withdraw your consent at any time.
  7. Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please get in touch with us using the contact information provided in our privacy policy. We may need to verify your identity before processing your request. We are committed to responding to your requests promptly and respectfully.

Users’ Rights to Access, Correct, or Delete Their Personal Information

At IZ Emporium, we empower our users with several rights concerning their personal information, ensuring transparency and control over their data:

  1. Right to Access:
    • Users can request access to the personal information IZ Emporium holds about them. This includes the right to be informed about the nature of the personal information stored, its use, and to whom it has been disclosed.
  1. Right to Correction:
    • If any personal information needs to be updated or completed, users can request that IZ Emporium correct or update it. This ensures that all decisions based on user information are based on accurate and current data.
  1. Right to Deletion:
    • Users have the right to request the deletion of their personal information from IZ Emporium’s records, also known as the “right to be forgotten.” This right is subject to certain exceptions, such as compliance with legal obligations or establishing, exercising, or defence of legal claims.

Opt-Out Options for Marketing Communications

Users have the right to opt out of receiving marketing communications from IZ Emporium at any time:

  1. Unsubscribe Mechanism:
    • Each marketing email from IZ Emporium includes an unsubscribe link at the bottom. Users can click this link to remove themselves from future marketing communications.
  1. Account Settings:
    • Users may also manage their communication preferences through their account settings on the IZ Emporium website, where they can choose which communications they wish to receive.
  1. Direct Request:
    • Users can directly contact IZ Emporium’s customer service to request the cessation of marketing communications or to adjust their communication preferences.

International Data Transfers

IZ Emporium operates globally, which may involve transferring your personal information across international borders. In such cases, IZ Emporium is committed to ensuring that:

  1. Compliance with Laws:
    • All international data transfers comply with applicable data protection laws. IZ Emporium takes necessary measures to ensure that this privacy policy and the relevant privacy legislation protect any transferred data.
  1. Safeguarding Measures:
    • When transferring personal information internationally, IZ Emporium implements appropriate safeguarding measures. This may include data transfer agreements incorporating standard contractual clauses recognized by data protection authorities as providing adequate data protection.
  1. Transparency:
    • Users will be informed about any international transfers of their personal information, including the destinations and the measures taken to protect their data.

IZ Emporium is dedicated to upholding the privacy and security of user information, both locally and internationally, and providing users with clear choices and rights regarding their data.

International Data Transfers

For international customers of IZ Emporium, it’s important to understand how and why your data may be transferred across national borders:

  1. Global Operations and Services:
    • Due to the international nature of online retail, personal data collected by IZ Emporium may be stored, processed, or transferred between and within countries where we operate to provide you with seamless services and maintain the functionality of our website.
  1. Compliance and Safeguards:
    • IZ Emporium ensures that all international data transfers comply with applicable protection laws. We implement robust safeguards, such as encryption and secure data transfer protocols, to protect your data during cross-border transactions.
  1. Third-Party Processors:
    • We may engage with third-party service providers (e.g., payment processors, shipping companies, cloud service providers) in different countries. In such cases, we ensure these parties adhere to equivalent data protection standards and provide adequate safeguards for your data.
  1. Legal Requirements:
    • Transfers of personal data across borders are conducted by legal requirements, ensuring that your rights and freedoms are respected. This may involve using standard contractual clauses approved by regulatory authorities or relying on other legal mechanisms to legitimize the data transfer.
  1. User Consent:
    • In certain situations, we may seek your explicit consent to transfer your data across borders, particularly when transferring data to countries that may not have equivalent data protection laws.

Children’s Privacy

IZ Emporium is committed to protecting the privacy of children. Our website and services are not designed for, nor intentionally targeted at, children under 16. We do not knowingly collect or solicit personal information from individuals under this age.

  1. Age Restrictions:
    • Our services are intended for users who are 16 years of age and older. Any use of our website by children should only occur with the consent and supervision of a parent or guardian.
  1. Verification Measures:
    • We take steps to verify the age of our users and do not collect personal information from anyone we know to be under the age of 16 without parental consent.
  1. Parental Control:
    • If a parent or guardian becomes aware their child has provided us with personal information without their consent, they should contact us immediately. Upon confirmation, we will promptly delete such information from our databases.
  1. Education and Awareness:
    • We encourage parents and guardians to participate actively in their children’s online activities and interests, ensuring a safe and privacy-conscious online environment.

IZ Emporium’s commitment to international data transfers and children’s privacy underscores our dedication to respecting and protecting the privacy rights of all our customers, regardless of their location or age.

Statement Regarding the Collection of Children’s Data

IZ Emporium is committed to safeguarding the privacy of children. Consistent with the Children’s Online Privacy Protection Act (COPPA) and other relevant laws, we do not knowingly collect, use, or disclose personal information from children under 16 without obtaining parental consent. Our website and services are designed for and directed towards adults and are not intended for children. Suppose we become aware that we have inadvertently received personal information from a child under 16 without the requisite consent. In that case, we will promptly delete that information from our records.

Changes to the Privacy Policy

Procedures for Updating the Privacy Policy:

  1. Regular Review: IZ Emporium reviews its privacy policy to ensure it aligns with our business practices, technological advancements, and regulatory requirements.
  2. Amendments: Should we need to amend the privacy policy, we will update the document to reflect these changes. Amendments may be made to address new data practices, services, or changes in privacy laws.
  3. Approval: Any significant changes to the privacy policy are subject to review and approval by our legal and compliance teams to ensure ongoing adherence to privacy laws and best practices.

Notification of Changes:

  1. Website Notification: We will post a notice on our website indicating that the privacy policy has been updated, along with the update date.
  2. Direct Communication: For substantial changes, we may notify our users directly, such as through email or a message on our website, to ensure they are aware of the modifications.
  3. Encouragement to Review: Users are encouraged to review the privacy policy periodically to stay informed about how we protect their information.

Contact Information

For any privacy-related inquiries, concerns, or requests, users can contact IZ Emporium through the following channels:

  1. Email: Users can contact our privacy team via a dedicated email address (e.g., privacy@izemporium.com) for any questions or concerns regarding their data or our privacy practices.
  2. Contact Form: Our website may feature a contact form specifically for privacy matters, allowing users to submit their inquiries directly through the site.
  3. Postal Mail: Users preferring traditional communication methods can send their privacy-related inquiries to our physical mailing address, which will be provided on our website.
  4. Customer Service: For immediate assistance, users can contact our customer service department, which can provide support or direct queries to the appropriate department.

At IZ Emporium, we maintain open and transparent communication channels regarding privacy matters, ensuring our users feel supported and informed about their privacy rights and choices.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By email: admin@izemporium.com
  • By visiting this page on our website: https://izemporium.com/contact/
  • By phone number: +447456261486
  •  ADDRESS: 128 City Road London EC1V 2NX UNITED KINGDOM
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